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Security and data

Your home’s data is yours.

Kovva shows sensitive information: what you use, what you pay and what your building owes. Here is exactly who sees what.

What we do and what we do not

The right-hand list matters less than the left one: almost everything that can go wrong here is something we chose not to do.

What we do NOT do
  • Sell data to third parties
  • Advertising inside the app
  • Publish who owes money
  • Show your usage to your neighbours
  • Give the books to tenants
  • Track you across other sites
What we do
  • The product is paid for by what the product costs
  • Not one banner, not one sponsored item
  • Only the overall outstanding figure, which does affect everyone
  • Your readings and your bills are yours to see
  • The accounts belong to the owners
  • No profiling and no third-party pixels

Who sees what

Kovva tells four roles apart. It is not a shared folder where everything is there for everyone.

Owner

Their bills and usage, those of the homes they own, and the building’s accounts, minutes and meetings.

Tenant

What affects them: their usage, the issues, the notices and the bookings. Neither books nor minutes.

Chair

The same as an owner, plus whatever the building decides to give them to do the job.

Management

What they already handle today. Kovva gives them access to nothing they did not have before.

The most delicate figure in a building is not how much gets spent: it is who owes.

That is why the outstanding amount is published in total and never with names.

How it is built

Encrypted in transit

Everything goes over HTTPS. The app talks to nobody over an unencrypted channel.

Permissions checked on the server

It is not enough for the app not to show something: the server will not hand it over either if it is not yours.

Face ID to open

The app locks itself. If someone borrows your unlocked phone, your bills are not sitting there in the open.

Questions about data

Who is the data controller?

The building and its management are the ones processing the building’s data; Kovva acts as a processor, under the contract that requires. It is the same arrangement that already exists with your manager’s software.

Can I ask for my data to be deleted?

Yes, within the limits the law sets: a building has to keep certain accounting and meeting records, and nobody can delete those on an individual request. What is yours and not subject to that obligation gets deleted.

Where is it hosted?

On servers inside the European Union.

What if we change manager?

The building’s information belongs to the building. If you change firms, it can go with you.

Is there an access audit trail?

Status changes and publications are stamped with a date and an author. That is what turns “I said it three times” into a verifiable fact.

Missing an answer?

Write to hola@kovva.es. Questions about data get answered in full or not at all.

The app

Kovva lives on your phone.

This site is here to explain it; what you use every day is the app. iPhone first, Android after.

App StoreComing soon Google PlayAfter iPhone

It isn’t published yet. Request access and we’ll tell you the day you can install it.

Request access
La app de Kovva en un iPhone